Telephone Bridge Services

Telephone Bridge Instructions for (218)


Opening the Bridge

1. At conference time, all participants dial the Conference Dial-In number.

2. At the prompt, enter the PIN Code followed by the # key. Multiple Leaders are allowed. If the participants are first to arrive, they will hear music until the moderator enters.

3. A tone will sound upon entry of any participant.

4. The Bridge closes when the last person hangs up their phone.

* Key Features for Moderater use: The Leader who presses the * key features below is the only person who will hear these messages.

RECORDING INSTRUCTIONS: Press *2 and "1" at the prompt to record this conference call. (You do not need to give your recording a file number, our system will do that for you.)

NOTE: there is no "PLAYBACK" function for hourly rentals on the 218 Bridge.
Click here to
order your Recording File as an .wav or .mp3 or CD.

With the 218 Bridges, you may attract a more global audience since the Internet-based phones, make if more affordable to connect on our US based Bridges. However, you must be prepared to manage the disruptions created by Internet-based phones.

Here's how to give your audience a good conference call experience:

Be prepared to use the *5 Mute function at the first sign of static or interruption of normal reception.

Become familiar with the THREE *5 options:

1. The first time you press *5 you will hear this message:
"All callers are muted and may unmute themselves."

As soon as you hear this prompt, tell your audience, "The room is on 'Mute', press *6 to un-mute yourself when you wish to participate."

When someone on an Internet-based phone un-mutes themselves, you will hear the static-you must tell that person to press *6 again and stay on mute.

If the person does not follow your instructions, you must press *5 again and place the whole class in "Mute Lockdown."

2. The second time you press *5, you will hear this message:
"All callers are muted."

You are now in "Mute Lockdown" and only the Moderator(s) will be heard.

3. The third time you press *5, you will hear the message:
"All callers are un-muted."

Everyone will be heard and you will hear static (or worse) created by the Internet-based phones.

Your audience will appreciate the fact that you are managing the Bridge by using the *5 Mute Function. Let them know that you are doing this to allow them to have the best possible Bridge experience.

Participants press * 6 to mute their individual line.

Press * 8 for the Participant Count: Moderator only. Plays a count of how many participants are on the conference at that moment.

Participant instructions: give these instructions to all your participants

Conference Date: [enter date here]

Conference Time: [enter time here]

Dial-in Number: 1-218.486.3850

PIN Code: [enter participant PIN code here]

1. At conference time, dial the Conference Dial-In number above.

2. At the prompt, enter the PIN Code followed by the # key.

3. You may hear music until the Leader enters the call.

To mute/un-mute your individual phone line, press * 6.

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