CONFERENCE CALL RECORDING INSTRUCTIONS
(Print this page)

Once you have entered the Conference Call as the Moderator, press *2 & "1" at the prompt, to start the recording of your Conference Call. You will hear the woman's voice say "This conference will now be recorded (beep)". If you don't hear her, your call is not being recorded.

If you do not hear the woman's voice: Press the number "1" again and if you still don't hear her, start over with *2 & "1".

AFTER your Conference Call has ended, you may make a Recording Request. Always wait until you are sure you started the recording of your Conference Call before ordering the recording. If you request the recording before your conference, you may forget to start the recording and we would have to give you a refund.

Type of Recording:	Fees:	Best use:
.wav	$10	If you can do the editing yourself.
.mp3 (*Light Edit)	$35	We edit and send you a link you can distribute immediately.
* * "Flash" button	$50	When you do NOT want people to download the recording. We send you html code to embed in a web page. Then click the "play" button to listen.

* * * Bonus! Unlimited server space for all recordings.

How to request your Recording:

1. Login to your Account.

2. Select "Recording Request" and decide which type of recording you want. Our turn-around time is usually one full business day.

You will need to know the following:
Date of the recording:
Time of day your recording began (US Eastern Time):
Bridge number: (217)xxx-xxxxx
Moderator PIN:
Participant PIN:

3. How do you pick up the recording? We email you the .wav or .mp3 file as a link which opens a web page where your recording begins to play automatically. From this page your clients will find the download link. They cannot download from the link in the email. They must go to the web page first. Click here for a screen shot.

*Light Edit, we clean up your opening remarks and begin the recording with a clean and strong opening. Next we clean up the end of the recording where everyone is saying 'Good-bye' and finally we equalize the sound--bringing the volume up for the quiet voices and down when people are a bit too loud.

* * "Flash" button: We take the raw recording and do a Light Edit on it, then convert it to a streaming flash button. We email the html code for your webmaster to insert into a web page. The "flash" button looks like this:
All your clients have to do is click and the recording begins.

* * * UNLIMITED SERVER SPACE: All your recordings are saved on our server indefinitely--that's important, because the files are very large and storage can get expensive. In the 14 years we've been in business we have never removed a recording from our server. We just keep adding servers to accomodate the recordings!